Request a document
Proof of delivery is the bill of lading signed by the driver. Provide the company name, route, and date to request a copy.
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Claims & documents
Keep every shipment question tied to the job record.
Proof of delivery is the signed bill of lading for the job. R&C's official claim steps, contacts, and deadlines still require owner confirmation.
R&C Delivery Serv.13 / 15
Proof of deliverySigned BOL
Claims contactInbox pending
DeadlinesDo not assume
Support requests
Start with the shipment reference and the issue.
Report an exception
Describe what happened and when it was noticed. Do not rely on this preview page for a filing deadline.
Prepare supporting records
Keep photographs, item or pallet details, delivery records, and relevant correspondence together.
Correct shipment information
Identify the job and the specific pickup, delivery, freight, or contact detail that needs attention.
Official process pending
The owner must approve the final instructions.
Before launch, add the correct contact, submission method, required records, response process, applicable time limits, and any terms contained in the shipment agreement.
Useful identifiers
Company, contact, route, requested date, freight description, and shipment or quote reference.
Useful supporting material
Photos, item counts, documents issued for the job, and a concise description of the request.
R&C Delivery Serv.
Need help with a shipment record?
Use the support page once the receiving contact is connected.
Contact support